We pride ourselves on being on time for your reserved appointment and we ask that you do the same for us. As a courtesy to you... we email, text or call to confirm all appointments. If we receive no reply to these efforts your appointment is considered confirmed. Please don't ask us to inconvenience other patients by your being late to your reserved appointment. Arriving 15 or more minutes late can result in the rescheduling of your appointment and a missed appointment fee.
We require 48 hours notice to change or cancel a scheduled appointment and will not accept cancellations over our voicemail. Please make sure you talk to someone in our office regarding your appointment if you can not make it.
We reserve appointments especially for you and a $25.00 charge can be added to your account for missing or canceling an hygiene appointment without notice. For treatment appointments, such as crowns, fillings and etc., a $25 per HOUR the appointment was scheduled for will be charged.